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Terms and Conditions

  1. For the purpose of these terms and conditions, the following words shall have the following meanings:
    1. "Us/we" shall mean London Landscape & Garden Design, the company.
    2. "You" shall mean you: the customer (the person or organisation for whom we agree to carry out works and/or supply or materials)
    3. "Our representatives" shall be the person(s) we send to you to do work.
  2. Jobs on an hourly/daily rate. The total charge to you will be the time spent by our representatives doing the work. It will include all reasonable time spent in obtaining materials. Daily rates are charged per 7 to 8 hour day including any reasonable breaks.
  3. Parts and materials supplied by us will be charged at the trade price plus 25% handling charge. Receipt copies for all parts and materials are available on request.
  4. Disposal of rubbish: while we endeavour to leave all areas clean and tidy, we are not responsible for the disposal of waste unless previously agreed.
  5. Invoices are payable by cash, BACS transfer or cheque (payable to London Landscape & Garden Design) within ten working days at the end of each job. Invoices unpaid (in total or in part) will carry interest at 4% over the company's banker's base rate while any payment remains outstanding.
  6. You personally will be deemed to be our customer unless it is made clear to us who the customer is and we have confirmation that you have the right to instruct us on their behalf.
  7. If you instruct us to do works or buy materials and then cancel, we reserve the right to charge you for the cost of any time and materials incurred by us. Charges will be those of our normal rates.
  8. Guarantee. We have a twelve month guarantee period of our labour and the duration of the manufacturer's guarantee for all parts or equipment supplied by us. If you are not satisfied with our work, you must contact us, in writing, within 12 months of finishing the work and let us come and inspect the work and carry out the necessary remedial work at our expense. You agree that if you do not contact us within 12 months we shall have no liability. You agree to let our insurers inspect any works carried out by us.
  9. Things we cannot cover. We are unable to guarantee our work, materials and equipment supplied to you: if they are misused, treated negligently or if our work is repaired, modified, or tampered with by anyone other than us. Where we carry out works for you using your materials we can take no responsibility for the quality, fitness for purpose or otherwise of these materials so we cannot accept responsibility for them.
  10. We cannot guarantee work where you order us to carry out work against the advice of our representative. This advice will given to you either orally, or in writing. Our guarantee is also void if we indicate that further works need to be carried out.
  11. These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except by an instrument in writing signed by our duly authorised representative and you. Our terms and conditions shall prevail over any terms and conditions used by you or contained, set out or referred to in any documentation sent to us by you. By entering into a contract with us you agree irrevocably to waive the application of any of these terms and conditions.
  12. These terms and conditions and all contracts awarded between us and you shall be governed and construed in accordance with English Law, and subject to the exclusive jurisdiction of English Law.